Technical Support

If you are seeking technical support, feel free to call us or leave a support request using the button to the right. Our team will be sure to give you the care and attention you need in helping solve any issues you may be experiencing.

When calling, please have your product information handy including model and serial number.

Call (754) 223-2240

-or-

Support Request

Name

First Name

Last Name

Phone

Country

(###)

###

####

Email Address

Model

Serial Number

This is used to look up information on your unit to better help serve you.

Firmware Version

Issue(s)

Detail any issues you need assistance with.

Preferred Contact Method

Please choose how you would like us to respond to your request.

Phone support is only available during business hours.

Open: Monday - Friday, 9am - 5pm ET.
Closed: weekends and all major holidays.

Product Resources

Please select your product category below to find manuals, FAQ, and other support documentation.

Other Support Resources

Unable to solve your issue?

Please call Aigean Networks Technical Support at 754-223-2240.
If you reach us after business hours, leave a voicemail, email, or web message and we'll get back to you within 24 hours or the next business day.